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Category: In the Workplace

  • Healthcare
  • In the Workplace
arthritisarthritis-friendlycustomercustomer servicedoctor's officeHealthCentral.comRheumatoid Arthritis

Workplace Stress: Know Thy Customer!

November 28, 2018 2 Comments

It would stand to reason that customer service is all about understanding the needs of the customer. But reason and common sense do not always “Workplace Stress: Know Thy Customer!”

  • In the Workplace
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Workplace Stress: Preconceived Notions and a New Career

April 10, 2018 3 Comments

By now, the snow is melting in Korea. The athletes have gone home and the newscasters are reporting on other events. Like the Olympic flame, “Workplace Stress: Preconceived Notions and a New Career”

  • In the Workplace
  • Rheumatoid Arthritis
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Workplace Stress: Dealing with a Colleague’s Resentment

October 6, 2016 No Comments

When you live with rheumatoid arthritis (RA), managing to get through your work day can be challenging enough. Fatigue, brain fog, pain and the inability “Workplace Stress: Dealing with a Colleague’s Resentment”

  • In the Workplace
  • Rheumatoid Arthritis
HealthCentral.comRheumatoid Arthritisschoolschool/work preparationwork

Workplace Stress: Back to School/Work with RA

September 13, 2016 No Comments

When you live with a chronic illness such as rheumatoid arthritis (RA), there’s more to think about than what to pack for your lunch and “Workplace Stress: Back to School/Work with RA”

  • In the Workplace
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Workplace Stress: Fine Tuning and Broken Promises

May 25, 2016 2 Comments

Your customer service experience might be okay. But what if it were tweaked and fine tuned to bring out the best sound/experience possible? Wouldn’t that “Workplace Stress: Fine Tuning and Broken Promises”

  • In the Workplace
  • Rheumatoid Arthritis
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Managing Your Work Life When You Have RA

April 21, 2016 1 Comment

When you have rheumatoid arthritis (RA), it’s essential that you have strategies to help you manage your work life. When rheumatoid arthritis (RA) flares up, “Managing Your Work Life When You Have RA”

  • In the Workplace
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Workplace Stress: Customer Service on the First Date

March 30, 2015 2 Comments

A client or customer calls or visits your business for the first time. What happens during that encounter may determine whether or not there will be “Workplace Stress: Customer Service on the First Date”

  • In the Workplace
attention spancell phoneemailsnomophobiaPavlovian response

Workplace Stress: Electronic Devices and Attention Span

August 8, 2014 9 Comments

Are you carrying out your own version of Pavlov’s experiment; instead of bells, it’s the ding of your phone, or the ping of your email “Workplace Stress: Electronic Devices and Attention Span”

  • In the Workplace
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Workplace Stress: Customer Service, a Rare Sighting?

May 29, 2014 3 Comments

I was on a mission. I wanted to write about an excellent customer service experience. But it seemed as if I’d have more luck sighting “Workplace Stress: Customer Service, a Rare Sighting?”

  • In the Workplace
communicationcustomer serviceinattentionstress impacts customer service

Workplace Stress: Stressing Customer Service

April 17, 2014 4 Comments

You’ve spent time, money and effort training your staff in customer service. They know how the widgets work. They can recommend the best thingamabobs for “Workplace Stress: Stressing Customer Service”

  • In the Workplace
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Workplace Stress: Disengaged Robotic Employees

March 14, 2014 8 Comments

“Go in that room. Take off your top and bra. Wait there until we call you.” The x-ray technician gave me my orders with robot-like “Workplace Stress: Disengaged Robotic Employees”

  • In the Workplace
careerhow do you handle stressjob interview

Workplace Stress: Answering the Career Stress Question

February 11, 2014 2 Comments

Congratulations! The longed-for call has come in – you now have an appointment for a job interview. All your hard work – the searching, the “Workplace Stress: Answering the Career Stress Question”

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MEET AUNTIE STRESS

Marianna Paulson Auntie Stress

Hello! I’m Marianna Paulson, aka Auntie Stress. I teach anti-stress techniques and strategies that can help you transform your stress. Learn to treat the cause of stress, not just the symptoms.

When you feel powerless to change, I can help you unlock the skills you need to navigate your way out of the stress maze.

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A Rheumful of Tips

I have lived with rheumatoid arthritis since I was 19. Here, I share a lifetime’s worth of coping skills, tips and initiatives to make life more manageable and, as a result, more enjoyable!

Read all the tips here!

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Disclaimer

Although the tools and techniques that I teach have proven to be highly successful for improving emotional, mental and physical balance, they are not meant to replace treatments that have been prescribed by licensed medical and health care professionals.

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