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Tag: customer service

  • Healthcare
  • In the Workplace
arthritisarthritis-friendlycustomercustomer servicedoctor's officeHealthCentral.comRheumatoid Arthritis

Workplace Stress: Know Thy Customer!

November 28, 2018 2 Comments

It would stand to reason that customer service is all about understanding the needs of the customer. But reason and common sense do not always “Workplace Stress: Know Thy Customer!”

  • In the Workplace
broken promisesBurton Cummingsconcertcustomer serviceHigh Tide Entertainmentmaking it rightrefunds

Workplace Stress: Fine Tuning and Broken Promises

May 25, 2016 2 Comments

Your customer service experience might be okay. But what if it were tweaked and fine tuned to bring out the best sound/experience possible? Wouldn’t that “Workplace Stress: Fine Tuning and Broken Promises”

  • In the Workplace
businesscoaching programcustomer servicedateemployeespoll

Workplace Stress: Customer Service on the First Date

March 30, 2015 2 Comments

A client or customer calls or visits your business for the first time. What happens during that encounter may determine whether or not there will be “Workplace Stress: Customer Service on the First Date”

  • In the Workplace
All Canadian Eyeglass Repairconnectioncustomer serviceJodi BeuderLiz Kislikmannersreliability

Workplace Stress: Customer Service, a Rare Sighting?

May 29, 2014 3 Comments

I was on a mission. I wanted to write about an excellent customer service experience. But it seemed as if I’d have more luck sighting “Workplace Stress: Customer Service, a Rare Sighting?”

  • In the Workplace
communicationcustomer serviceinattentionstress impacts customer service

Workplace Stress: Stressing Customer Service

April 17, 2014 4 Comments

You’ve spent time, money and effort training your staff in customer service. They know how the widgets work. They can recommend the best thingamabobs for “Workplace Stress: Stressing Customer Service”

  • A Rheumful of Tips
  • Out and About
customer serviceenhanced shopping experiencegiveaway

#481 – Nothing Lowly about Lowe’s

September 12, 2013 5 Comments

Last year, Lowe’s opened a new store in a neighbouring community. I was excited to read about their shopping enhancing experience. This is of benefit “#481 – Nothing Lowly about Lowe’s”

  • Around the World
  • In the Workplace
customer serviceequip employees with techniquesNew York CityNYCPfizer's First RA Blogger Summit - NYCThe Comfort Diner

Comforting Customer Service in NYC

June 14, 2013 No Comments

When I was in New York City for Pfizer’s First Rheumatoid Arthritis Blogger Summit, one of the things I wanted to do was to eat “Comforting Customer Service in NYC”

MEET AUNTIE STRESS

Marianna Paulson Auntie Stress

Hello! I’m Marianna Paulson, aka Auntie Stress. I teach anti-stress techniques and strategies that can help you transform your stress. Learn to treat the cause of stress, not just the symptoms.

When you feel powerless to change, I can help you unlock the skills you need to navigate your way out of the stress maze.

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A Rheumful of Tips

I have lived with rheumatoid arthritis since I was 19. Here, I share a lifetime’s worth of coping skills, tips and initiatives to make life more manageable and, as a result, more enjoyable!

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Disclaimer

Although the tools and techniques that I teach have proven to be highly successful for improving emotional, mental and physical balance, they are not meant to replace treatments that have been prescribed by licensed medical and health care professionals.

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