It would stand to reason that customer service is all about understanding the needs of the customer. But reason and common sense do not always “Workplace Stress: Know Thy Customer!”
Tag: customer service
Workplace Stress: Fine Tuning and Broken Promises
Your customer service experience might be okay. But what if it were tweaked and fine tuned to bring out the best sound/experience possible? Wouldn’t that “Workplace Stress: Fine Tuning and Broken Promises”
Workplace Stress: Customer Service on the First Date
A client or customer calls or visits your business for the first time. What happens during that encounter may determine whether or not there will be “Workplace Stress: Customer Service on the First Date”
Workplace Stress: Customer Service, a Rare Sighting?
I was on a mission. I wanted to write about an excellent customer service experience. But it seemed as if I’d have more luck sighting “Workplace Stress: Customer Service, a Rare Sighting?”
Workplace Stress: Stressing Customer Service
You’ve spent time, money and effort training your staff in customer service. They know how the widgets work. They can recommend the best thingamabobs for “Workplace Stress: Stressing Customer Service”
#481 – Nothing Lowly about Lowe’s
Last year, Lowe’s opened a new store in a neighbouring community. I was excited to read about their shopping enhancing experience. This is of benefit “#481 – Nothing Lowly about Lowe’s”
Comforting Customer Service in NYC
When I was in New York City for Pfizer’s First Rheumatoid Arthritis Blogger Summit, one of the things I wanted to do was to eat “Comforting Customer Service in NYC”