“Communication must be HOT (unlike your joints!). That’s honest, open and two-way.” – Dan Oswald When you visit a member of your health care team, “Resolve Interpersonal Conflicts with Your Health Care Team”
Tag: communication
Communication: An Important RA Skill
Communication is actually an important skill, not only for those with RA, but for everyone to have. What you say. How you say it. What “Communication: An Important RA Skill”
Workplace Stress: Stressing Customer Service
You’ve spent time, money and effort training your staff in customer service. They know how the widgets work. They can recommend the best thingamabobs for “Workplace Stress: Stressing Customer Service”
#239 – A+ for Emotional Intelligence
“The nurse asked the question as if she and I were on the same team, like a gracious hostess trying to make things smooth and “#239 – A+ for Emotional Intelligence”
Act Like a Royal
I seem to have come down with a fever. But don’t worry, it’s not serious. Perhaps you’ve heard of it? After all, it has made headlines “Act Like a Royal”
Conversation Turn-Around
“I wonder what I should make for dinner?” I asked my husband. “Nothing.” “Why?” “We’re going to my parents. I told you that.” “No, you “Conversation Turn-Around”
Lessons of the Fall
Thanks to Conrad Hake for his post which reminds us – me, in particular – that sometimes we’re the (back) scratcher and sometimes the scratchee. In “Lessons of the Fall”
Dem Dry Bones (and that Wondrous Heart)
Dem Dry Bones is the title of a song by the Delta Rhythm Boys, which includes the following lyrics: The toe bone connected to the “Dem Dry Bones (and that Wondrous Heart)”