"Communication must be HOT (unlike your joints!). That's honest, open and two-way." - Dan Oswald

When you visit a member of your health care team, you expect to be treated with respect and dignity. You have the right to ask questions, share your fears and concerns and ask for another opinion, or treatment plan. However, there may be times when personal dynamics (body language, facial expressions, tone of voice and word choice) derail a meaningful conversation.

When relationships start to go sideways, the best place to set it right is from a place of good emotional management. The one person you have control over is yourself.

I learned a valuable lesson when I wasn't in the best of moods...

Read the rest of How to Resolve Interpersonal Conflicts to Receive the Best Health Care for Chronic Illness.